Company Introduction
The Soft sys web hosting company was founded back in the year 2006 when it started offering hosting services to people from all over the world and still holds a good reputation to date. Initially, the company was known as the under domain softsys.org hosting company. They are a leader in the hosting industry in terms of offering Windows hosting; both shared and reseller hosting. They offer services ranging from Windows based hosting to domain registration and SSL certification and so much more. On top of that, they offer great hosting solutions to small business solutions as well as individuals.
Softsys Hosting Company launched web hosting business in 2006 (under domain softsys.org) and from that time has developed into one of the paramount Windows hosting providers, operating in the market. In conjunction with the first-class reseller, shared, dedicated and VPS hosting services, they offer full line of small business resolution, including, SSL certificates, payment gateway services, domain registration etc. All aspects of Softsys Hosting work follow a customer-first business approach as they endeavor to take special care of every one of customers – no matter how big or small they are. Customer satisfaction has always been, and always will be, Softsys Hosting number one priority and over 75% referral rate exhibit this commitment.
Reputation
The company has been able to up hold its reputation in the web hosting industry since its inception in 2006 as a reputable and trusted yet reliable web host in the world. The Soft sys company also has a good reputation as a company that offers feature rich hosting at great speeds and is reliable.
Features
The Soft sys host web hosting company offers clients two basic types of hosting plans that they can choose from. The personal hosting plan and the enterprise hosting plan. On the personal hosting plan the client gets 2GB disk space, 25GB of bandwidth, 2 hostable domains, 100 e-mail accounts, sub domains and FTP accounts along with 2 My SQL databases. The enterprise hosting plan on the other hand comes with 5GB disk space and 50 GB worth of bandwidth along with other features such as 5 MySQL databases, 250 FTP accounts, E-mail accounts and sub domains. Further, the company's hosting support applications such as: BlogEngine.NET, Joomla, nopCommerce, phpBB, Word press, DotNetNuke, Community Ed, Sitefinity CMS, Kooboo CMS, Umbraco CMS, mono X, Moodle among many others. The company further is a leader in specialised windows reseller and shared hosting The company's hosting employs the use of the Plesk 11.x Control Panel and use ultra fast servers along with use of RAID SSD Storage which then goes a long way in ensuring that their company's hosting is of very high quality and has great speed.
Performance
The company operates from a world class data center in the United Sates that is fully equipped with state of the art equipment and servers. Soft sys hosting company further employs use of powerful RAID SSD storage along with a Plesk control panel which is the best and the most preferred in the hosting industry for use in offering Windows hosting services. This ensures that their hosting performance is excellent with good speed and feature rich hosting which promote reliability along with outstanding customer care and technical support to their clients throughout the day and night.
Reliability and Uptime Report
SiteGeek analysis shows 99.9% uptime last week for SoftSys Hosting. Uptime % is the amount of time websites hosted by the hosting company are available for users or visitors. SoftSys Hosting time and again consistent high up-time percentages very close to 100%, means sites hosted by SoftSys Hosting are available 24/7 or exceptionally close to 24/7. SoftSys Hosting has 58.33% positive user sentiment on SiteGeek, based on social media content and conversations. It’s a real time snapshot of customer’s perception of hosting company and ensures hosting company is meeting user needs and convey quality service.
The company offers clients a guaranteed network up time of up to 100% along with feature rich hosting services that ensure clients needs are well catered for.
Hosting Plans
Softsys Hosting offers affordable Windows VPS hosting based on Microsoft Hyper-V for any of customers web hosting needs. They have multiple locations available in the US (Denver/Chicago), UK (London) and Asia (Singapore) so that customer can deploy VM in a location that is closest to their target audience. Clients will have option to scale up their Windows cloud VPS at any time when they have more advanced requirements without causing any data loss or without the need to re-deploy applications. All of Softsys Hosting solutions are backed by amazing 24/7 technical support that is available through the ticket / email based system along with live chat.
Features and Control Panel
Softsys Hosting Own All Of their Equipment (Servers, Networking Gears, Power Units, etc), 100% Enterprise Class Setup (No Cheapies), 24×7 In House Technical Support (They Do Not Outsource Support Services), Expert & Friendly Technicians – Eager To Help Customers At All Times, Fully Managed Services Available (Softsys Hosting Manage Your Servers)
Infrastructure & Location, All Of Softsys Hosting Equipment Are Enterprise Class & Attested To Be Used In 24×7 Environment, 24×7 Automated Monitoring Of Servers & Infrastructure With PRTG Monitoring System, Multiple Redundant Backbone Connections In Each Datacenter
Control Panel Features: Custom IIS Settings, Virtual Directories, Scheduled Tasks (Addon), Scheduled Domain/Database Backups, Custom Mime Types
Support
Softsys Hosting provider stands out from the multitude by offering an unparalleled level of support and service. Their extremely responsive and knowledgeable Support Representatives are available to serve customers 24/7/365, so all issues are resolved very accurately and promptly.
The customer care desk of the Soft sys hosting company can be reached via telephone and e-mail regardless of what time of day and night it is. Clients further get a 15 day money back guarantee if they are unsatisfied with the company's hosting services. Further, the technical support team is made up of expert engineers and are at their clients disposal round the clock. More so, their response time is good.
Pros
Softsys Hosting do Not Outsource Support Services, Unlimited bandwidth
Cancellation Policy/ Refund Policy
If for any reason you wish to cancel your account within the first 15 days of setting up the account with Softsys Hosting, they will issue a full refund (minus setup fees and surcharge charges) with no questions asked for shared and reseller accounts only. To request a refund you will need to submit Cancellation request from the billing portal. Please note that 15 day money back guarantee only applies to base shared and reseller hosting accounts
Conclusion
Softsys Hosting high-tech network is set up among two the most reliable data center facilities in United States, located in Chicago and Denver, that offer ultimate security, speed and network availability. With the latest equipment and technologies used.
I had an overuse of disk space: 2% . SoftSys Hosting team had an option to suspend my service until I clean the space. They did not suspend my account but later billed me for another 10GB in spite of me cleaning the disk drive. This is not how the company should be doing business. Be careful with them. They will bill you for services you don`t need and never ordered. If you reject to pay for this service, they will suspend your account and give you 2 hours to move your files.
Softsys Hosting has shown a great support on the technical issues, we really appreciated their prompt response and ongoing support on the installation and setting up the SSL certificates, working closely with our web development partners to solve the technical issues and testing the results. Amazing fast servers with 100% uptime and reliability.
Softsyshosting is by far the best hosting company I have dealt with in my 15 years of hosting experience. They got me going really quickly with their hassle free setup and amazing support. Their response is instantaneous at all times of the day and I salute such fabulous support. They have always gone an extra mile to help me in my issues. I cannot praise them enough. I will HIGHLY Recommend them!!!!!
I found this provider as extremely helpful, whenever I face some problem. The communication they made was very quick and also helpful. The prices which they offer for a start up business like I used their services are also cost-effective. Overall, I am very much satisfied with the services of the provider.
Softsyshosting is a good and easy web hosting provider, if you want to setup and maintain a web site, then through softsyshosting services this task can be done easily. In fact, it makes easy for the average internet users also. In the last few days, I don?t feel a need to contact their supporting team and if I required them, they were very helpful and provide quick solutions to my problems. The company also provide you with many different tools in order to help your web site. Their e-mail feature was also good, it works very well.
I am in love with Softsyshosting. Their tech support is just amazing. Their customer care rep is available for 24 hrs a day. The people who were attending our calls were amazing; they answer all our queries very smartly, quickly and efficiently. To navigate, control panel is used by them. And rest everything is good.
Customer support is the best, I?ve ever experienced. The first plus point is the ease of usage of services. I?ve worked with other web hosting sites and since I found softsyshosting, I?ll never think about using the services of any other web hosting company.
I like to wish good luck to all those who were using the web hosting services of softsyshosting, as this company is having very unprofessional and unacceptable, unethical business people. I tried if I could cancel the service after using it for one year, but it was next to impossible, they never answer the calls properly or keep on hold for hours. I ask them to refund my money as I was not satisfied with their services in the given duration, but they were fraud…they do not refund my money as they said, as they made promise at the time of purchasing the package..Finally they have not fulfil their commitment…I will never use the services of this company again and I also give the same suggestion to everyone who are looking for the good and reliable web hosting provider. Try to avoid this.
Softsys host…Too good…great and excellent services, easy to use and administer, low prices and this is not the end…there are so many…I like to tell you all that I never face and experienced downtime. Even my job is full of travel, travel and travel, but whenever I try to access the pages of Softsys host, it is fully accessible everywhere.
I am very happy with the services of softsyshosting; they offer excellent web hosting features with good and satisfactory level of customer support at affordable prices to all their clients like me.
Softsyshosting is quite easy to use it is incredible. Since 19890?s, I was a web page publisher, so first of all I started using MS Frontpage for publishing my web sites. But now I am using other company?s software for writing my web sites. May be it is not very good for me but it is useful to me. However, Softsyshosting is very professional provider and quite easy to use and it provide all that is required to publish the web site. For all your needs, they offer you different kinds of forms and templates.
Even if you are a fresher, then they will provide you weebly web page builder. You know what my younger brother found that weebly web page builder was easy to use and with this he also don?t have any idea regarding the usage of e-mail. But it?s very easy to say the less with their drag and drop options.
The best thing I like to tell you all about Softsyshosting is their technical support. I think this is their plus point as well as a surprise. It is very difficult these days to find the customer service in any business organization. First of all you did not receive the good customer service and if you received then either they keep you on hold for so long or either they do not provide you appropriate and satisfactory answers. Many business organizations said so many things in the beginning, they make big promises also but at the time when we really need them, they don?t help us. I think if I talk about their customer service, then it is very good. Whenever I contacted them, I got very good support. They talk to me very politely, always listen my problem with complete patience and always try their efforts to resolve the issue on permanent basis.
The prices at which this provider offers their web hosting services are also very attractive. This is the main reason behind shifting from previous web host to this one. Here my cost has been decreased by 50 percent. Actually we are a girls scout troop as well as a non profit organization.
No doubt, I had a very good exp with Softsyshosting, both for commercial as well as for my personal use. Customer support is their most important point; no I think I should used the word strongest instead of important. Their live chat is also very functional.