Company Overview
Reliability and Uptime Performance
Company offers scalable and high availability private cloud hosting for small businesses, mid-sized companies and larger enterprises. They use SSD cloud storage and cloud server on Dell cloud series dedicated servers. Their datacenters provide pool of resources for storage, processing power and memory. Its advanced web interface focus on data and applications, physical infrastructure that is controlled from using web browser via parallels Virtual Automation.
Their datacenter consists of 3-12 dedicated servers working together in parallel cloud server. SSD cloud storage failover between nodes for high availability, support flexible deployment of Windows and Linux dedicated servers as Hypervisors or containers. Company offers cloud hosting with 99.99% uptime guaranteed.
Plans and Pricing
Shared cloud hosting plan comes with ultra fast SSD cloud storage, Linux hybrid, windows + coldfusion – plesk automation, Smartermail enterprise along with MS exchange activeSync. This plan is best for those clients who are looking for feature rich but low cost and easy to use cloud hosting.
Cloud VPS gives best price and performance and their dedicated cloud servers offers multiple virtual dedicated servers.
Core Features
Company`s cloud hosting is based on Parallels cloud server and high speed SSD cloud storage running on Dell cloud series servers. Parallels cloud storage works by all disk drives within each Dell C6220 server node into single large cloud storage cluster. As a result it gives dynamic scalability, high performance cloud hosting, reliability and load balanced. They also offer Plesk panel to control all aspects of web services and websites. It includes Email and databases along with Web presence builder to develop online website within few minutes. Company provides latest version of SmarterMail as well as optional MS- Exchange ActiveSync and Cyren Premium Antispam and also Zero Hour Antivirus. This SmarterMail feature delivers Exchange Email service such as file sharing, instant messaging, message archiving, MS- outlook, notification and events, tablets, smartphones and much more.
Moreover, Viux provides web presence builder that creates ready to publish website for clients business. Easy drag and drop interface, add social media modules, web analytics, site search and more. Leading and most popular web applications installed easily and quickly. Additionally, file sharing options are also provided by the company. Customers can share files directly from local computer by using shared folder. They offer advanced tools for protection against Email viruses and spam. Their tools can keep email content private and secure with SSL/TLS encryption.
Technical Support
Company offers 24/7 Technical support via email, live chat, and ticket and toll free phone. All tickets feature one hour response SLA from their high skilled staff. Apart from this, troubleshooter and knowledgebase is also available for their clients.
Pros
Feature-rich hosting plans, high uptime guarantee, various support channels
Cons
Sometimes, technicians failed to restore sites on time.
Cancellation and Refund Policy
ViUX offers 30 days money back guarantee. If customer finds any dissatisfaction with the services, company will grant 100% refund of the amount paid. This refund is including setup fees but excluding fee for over usage such as disk space, domain registration etc.
Conclusion
Viux utilizes multiple data centers and provides advanced services to all sized businesses. Their range of attractive hosting solutions include web design, internet consulting, software sales, web hosting etc. gives new way in the industry. Their plans are affordable and according to customer`s needs. Overall, this web host offers great start for the beginners.