Business Owners as clients of Hosting companies

Online presence is a must for every business, whether small or medium sized. From displaying the product and service information to the e-business, a website is becoming virtual stores.
Most companies are targeting Internet visitors for sales.

Business Owners as clients of Hosting companies

Hosting companies offer the platform and tools to business owners to conduct business activities. Depending on the size of the market, suggest various hosting plans, which differ only in resources, rest attributes remains same for all the plans.

Complete customer satisfaction is the ultimate goal of both business owners and hosting companies.

clients of Hosting companies

Business Goals -Clients of Hosting companies

  • Availability: ‘Always be available for your client.' Hosting companies keep servers 100% uptime to fulfill this need of firms. Often reliability is a word close to uptime
  • Performance: Customer needs attentions and quick response. The online visitor must be able to access resources quickly, as it directly influences consumer behavior regarding sales conversion.
  • Give Space: customers take time to make decisions and want to get the maximum out of minimum.' Hosting companies offer unlimited disk space and bandwidth, which could help the business website to scale to high limits.
  • Customer Reviews: ‘Customer is God.' Hosting companies comply with ‘Customer is always correct.' They understand their issues and try to resolve as soon as possible. While communicating with client ‘7 C's principle is followed.
  • Resolve Customer Complaints: Dealing with customer complaints is unavoidable, and it could be challenging to address complaints and concerns thoroughly. Chatwoo makes it easy for customers to connect the technical support team. It allows responding to queries and issues quickly.
  • Understand the client's Needs or Requirement: While providing variety understand the specific need. Hosting companies must also follow the exact business website requirement and offer the plan on that basis only, not too high or low.
  • What will happen in future if the business grows? Hosting plans scale as per requirement and need.
  • Marketing: Business need marketing, knowledge about the tools for online marketing must be provided.
  • Security Issues: What if any unavoidable circumstances occur? Hosting providers must ensure the business website customer about the guards, anti-malware, anti-viruses, firewalls installed on the system. Also, Backup Policy must be clearly defined. So in the case of disasters like server failures, backup ensures the continuity of the business.

Keep client away from Technical terms – clients of Hosting companies

  • For the customer, the finished product is his need, he does not want to go deep into the details of the product formation. How the product or service is important to him, is what he want to listen?
  • Hosting companies must also avoid technical terms like a database server, script software, operating system till the customer is not from the same background. Most clients ask about email services, business domain and what kind of services they could run on it.
  • Most of the customers understand, that they are running Windows are on PC's, so Windows hosting would fulfill their needs. In such cases, sales must clarify about the higher cost involved with Windows and services and applications required by the website.
  • As Linux is cheap, running WordPress or any other CMS would be much cheaper as compared to Windows platform.
    Unless the website is in ASP, Net most of the hosting providers, don't offer Windows platform.

There are so many companies that have started providing web hosting that it becomes confusing to select the perfect host. The hosting company should provide the required tools whether you are a pro or a novice. Business hosting may at times be costly, but it is entirely worthy of your business.

Latest News And Hosting Review OnApp Cloud

OnApp CloudThe leading cloud management solution for telcos, hosting companies and other service providers.

v5.1 introduces a new beta feature – Container Servers which includes full container customization via CoreOS's Cloud-Config tool. OnApp v5.1 is available now as a free upgrade to existing OnApp clients, and via a range of starter, professional and enterprise packages for new customers.

It paved the way for a modern approach to containerized hosting, using technologies such as Docker, in public and private clouds. Container Servers share the same intuitive provisioning, management, failover and metering of standard OnApp virtual servers, but based on a CoreOS template that provides the framework for cloud providers to deploy Docker and Kubernetes using OnApp's market-leading control panel.

Other features include:

  • Usage trend reporting: invaluable for identifying customers putting heavy demands on storage, RAM or other critical resources.
  • vCloud Director Enhancements:
    • Adds new virtual server/vApp configuration options
    • the ability to hot configure CPU and RAM within the OnApp UI
    • the ability to edit network pools within resource pools
    • and new edge gateway configuration options within vCD orchestration models.
  • “Email-as-a-Service” for Application Servers: Can automatically provision hundreds of applications along with a virtual server, which simplifies SaaS, PaaS, and DBaaS. With OnApp v5.1 control panel, users can also create, manage and delete accounts for email applications.

How Hosting Companies Are Ranked

How Hosting Companies Are Ranked

Hosting users look for performance, price and ease of use in a hosting company. Most web-hosting consumers tend to opt for big-name hosting companies that come with a slew of hosting awards. These awards tend to be handed out by review and rating agencies, and tend to relate directly to a specific specialization that one company is particularly good at.

But, you have to ask yourself this question: what are the criteria that these awards are based on?

Researchers that work for various companies (like ananova.com) look for many different factors including reviews written by users, social influence and total traffic statistics, the number of domains hosted with a company, how many customers are leaving a particular hosting company (and where they are going) and Alexa ranking stats. The nomination of hosting companies for various hosting rewards is done on the basis of cumulative scores based on the aforementioned factors.

How Hosting Companies Are Ranked: Does Age Matter?

How Hosting Companies Are RankedMost hosting companies that gain awards have been around for more than a decade (though there are some exceptions). A large number of these companies have proven experience and reliability, which is why age becomes an important ranking factor. Another important factor is a site’s content. When it comes to content on a hosting website, written and video turotial content is important, and if often part of the overall site ranking process.

Other factors considered when rewarding hosting companies include:

  1. Availability of technical support for 24 x 7 via Live Help, Trouble Ticket System, Email, phone support and on social channels like Facebook and LinkedIn.
  2. Price considerations: Price is important. Students who are beginners or new developers often seek low-cost hosting package pricing.
  3. Easy website management: A user-friendly and accesible user panel is very important. Every user wants everything to be managed using this type of panel, and most hosting companies offer everything under one roof like SSL certificate, domain options, or any other resource.
  4. Quick installation of scripts by offering Fantastico or Softaculous
  5. High performance and 100% compatibility
  6. Unlimited disk space and bandwidth
  7. Backup facility
  8. Latest version of MySQL and PHP
  9. Apache webserver and suPHP for enhancements
  10. BBB rating of hosting provider
  11. Server quality and UPS
  12. Better than average server response time
  13. Real-time monitoring statistics
  14. Data center location
  15. Multiple layers of network redundancy

Sites like ananova.com and Sitegeek.com are independent web hosting review portals that help people just like you decide on a reliable hosting company. If you are trying to find a hosting company that comes with a lot of rewards or just a company that’s reliable, make sure to check out with SiteGeek.com has to offer – unbiased reviews and user responses to most major hosting companies out there!

Restricted or Capped Unlimited Web Hosting

Unlimited Web Hosting

Unlimited Web HostingYou’ve signed up for unlimited hosting only to find out that your plan comes with a bunch of caps and restrictions  – not so “unlimited” after all. This isn’t a fun thing to discover in the midst of a hosting contract. Typically, those restrictions are buried in the middle of a massive hosting contract, and most people never bother to read those contracts. So, technically, the hosting company did warn you (not fair, I know).

What if you reach a restriction limit? What happens then?

Unlimited Web Hosting: What to do When Your Limit Has Been Reached

If that sneaky limit has been reached, you will get a notice from your hosting company stating that you have reached the cap. Once this happens, you will have to pay extra. But, it gets a lot more complicated than this.

Let’s look at the hosting jargon for “your account isn’t as limited as you think.”

User policy pages often state that “you can use all resources available to you, but you cannot cause issues to others that use the same server.” Hmm.

Here the word “unlimited” loses its shine.

You need to take care of website optimization, so that it does not pound CPU, hog RAM or do tons of I/O disk operations. No host is going to allow this whether its plans are limited or unlimited. Every host hopes from their customers to use minimum bandwidth, disk space, memory, CPU, and file system. That’s the reality of it all. It’s not a great reality, but it exists all the same.

Unlimited Web Hosting: Should You Know Better?

Hosting companies will argue that anyone using their services is aware of the term “unlimited shared hosting plan.” As such, those that sign up for this plan should know that many different clients use the same server. Companies will also argue that only 0.01% of users actually reach the limit and that any site that does reach this limit should be moved to a dedicated hosting package instead.

Websites that reach these very high limits are often generating a lot of good traffic due to a good site design and good content, or (and this is often the case) a site is set up as a spam site. Most hosting plans do satisfy 99.99% of customers, though.

Unlimited Web Hosting: Insurance Policies

Clearly, the term “unlimited” is used to a hosting company’s discretion. Some companies have caught onto the fact that a few clients will reach the limit, and, thus, are offering hosting insurance. These insurance policies state that a site won’t be suspended – even after a site has reached higher than permitted usage levels. This may give some users protection against unfair caps, but it will add onto your hosting bill.

Important Terms to Understand

Unlimited web hosting can be a really good idea for some companies, but there has to be an understanding between hosting companies and clients first. Some points that every hosting company should adjust or make clearer include:

  • Hosting accounts can’t be used for storage purposes. Using a hosting account for storage purposes can lead to packed disks. This is why some companies only allow clients to store files that are linked to a website. Or, a limited amount of possible storage should be set up.
  • Customers must be aware of hosting violations. Anyone that violates a hosting term can have a website shut down.
  • Copyright material should not be distributed without proper licenses.
  • Customers should have the right to put anything they see fit on a site – but it is a customer’s problem if a site is shut down.

Some companies already have these policies in place, but others do not. It is vital that you understand the terms set forth by your hosting company, and that you realize that some hosting companies are not going to spell everything out for you. I know it’s a hassle, but make sure to read that fine print. When a company offers “unlimited” shared hosting, know that this really means there is, in fact, a cap on an allowed amount – find out what that cap is, and try not to cross it.

A site that almost busts the limit is a good thing (if you are not spamming!), but just make sure that your site is moved to a dedicated hosting package when you start to get lots of hits – or, make it simpler on yourself, and start with a dedicated hosting option! Check out SiteGeek.com to see what kinds of stats the hosting company you have in mind showcases!

Important Web Hosting Criteria

Important Web Hosting Criteria

Important Web Hosting CriteriaMore often than not, small business owners aren’t directly in touch with the web hosting company that they choose. Instead, companies hire tech teams to work with web hosting providers. But, what if the wrong hosting company has been chosen? In this case, there’s not much that you can do to prevent your site from being ruined! So, that’s why it’s really vital to choose the right host from the start.

But, can’t you just switch web hosting companies if you don’t find the right one the first time? You can change hosts, but this process will take up resources and can also be more expensive. That’s why choosing the right host from the start is really important. No time to compare web hosting companies? That’s okay! There are thousands of hosting company review and rating websites.

Important Web Hosting Criteria: Looking at Review Sites

The most important thing to remember when looking at a review site is how that site has ranked hosting companies. The criteria that a review company uses to rank sites are really vital.

Some things to look for include:

  • What are the different plans offered?
  • What do those plans include?
  • What payment types are offered?
  • Are there any extra fees?
  • Are discounts possible?
  • What is a company’s reported uptime?
  • What is the server response time?

Don’t get carried away with the promises of discounts, free stuff, or “just a few dollars a month” promises.

Promises of Unlimited Space

Most web hosting companies offer unlimited bandwidth promises. How can this be possible? It can be boiled down to pure logic. Most websites only use 10GB of space. When you combine all of the sites on one server, there’s lots of room for new sites to grow. See how that works? Any site that takes up more space than needed often results in a hosting company asking a Webmaster to move that site to another host or to host a site on a dedicated server.

The important question is: how many customers are on each server?

Most companies offer 99% or 99.99% uptime. So in a year how much is downtime? If we divide 4 days by 365 it comes out to be approx. 1.09. Which is better, the one which is offering 99% or the one which is offering 99.99%. In a year it is 8760 hours if they have to give 99.99% uptime, it means that your website could go for a downtime of approx. 1 hour in a year. If there is more downtime, then it is really a time to change web hosting companies.

Is Support Offered?

Web development now spans across many different platforms. Can your hosting company provide support for all of those platforms? Sure, your hosting company may offer toll-free numbers, but does that phone number work in your country? Overseas calls are expensive, so make sure to find out how much it will cost to speak with a real person.

If you need exact and precise information about any hosting company – including all of the criteria mentioned above – check out SiteGeek.com. We’re web hosting experts, and we’re here to help you get the most out of your host!