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Underhost : Company Overview
UnderHost, mail hosting and a shell account global service provider, founded in 2007, serving over 3500 customers and hosting appx. 10k domains. A team of professionals having more than 15 years of experience in IT, web hosting, and technical expertise are working and continuously improving their efforts in order to render ultimate client satisfaction. It is a stable provider and offering Industry leading technologies to business clients, results in achieving profitability and consistent growth since inception.
Reliability & Performance/ Uptime Report
UnderHost Networks servers are located in World class data centers across the world in USA, Canada, Singapore, Hong Kong, Malaysia, UK, Netherlands and Germany. As servers are geographically diversified, it offers prompt response times to customers of Underhost. It has a scalable and reliable infrastructure for offering web hosting solutions to clients, thereby delivers 99.9 percent uptime guarantee, which results in top notch performance to clients.
Premium Bandwidth carriers, good quality hardware are used and top quality web connectivity is ensured, results in ultimate speed and reliability of servers and websites.
Hosting Plans
Offshore Hosting & Reseller Offshore hosting plans offers key features such as Prompt & free Setup, Instant Backups, Fantastico/ Softaculous, 99.9% Uptime Guarantee, 24×7 Customer Support, No Contract. Domain & FTP features are Unlimited Subdomains, Unlimited FTP Accounts, etc. Supported functionality features include Unlimited MySQL Databases, PHP, Perl/CGI, Python, Curl, Crontab, GD and others. Free Website Builder is offered in USA/CA Hosting, USA/CA Reseller hosting. In the latter one, cPanel account, free Sitebuilder, free WHMCS are also offered including the above.
VPS Plans includes Apache, free cPanel Licence, PHP, MySQL, Firewall, FREE Centos 5.x+ cPanel/WHM/Plesk. Addons are Fantastico, RvSkin, WHM Reseller 3.3, WHM Sonic.
Dedicated Servers offers features such as cPanel, Fantastico, SolusVM Control panel, 99% Servers uptime with 24*7 supports.
Features & Control Panel
- cPanel/ WHM & Fantastico
- 14 days Money-back guarantee
- Backed by 99.9% uptime guarantee
- Spam Assassin, PHP, MySQL
- Free remote backup
- Free Website Builder
- Instant Backups
- Backup solutions
- Softaculous, free WHMCS
- Unlimited Subdomains, Unlimited FTP Accounts
- PHP, Perl/CGI, Python, Curl
- SolusVM Control Panel
- Free WHMCS
Support
Underhost delivers a good 24*7 customer support to their clients. As customer service is necessary to deliver satisfaction to clients, to overcome their issues, to provide them required information, thus it plays an important role. And in this context, Underhost plays a good role. Its dedicated staff tried their level best to offer good response in much less time as possible. A client can reach to the team via option of Submit ticket.
Pros
- State-of-art data centres
- Uptime guarantee & Money back guarantee
- Optimal Customer Support
- 100% Customer Satisfaction
- A good level of stability offered
- Industry leading technologies
- Quality hosting at competitive prices
- Industry leading Control panel
Cons
Support and Setup fees are there.
Cancellation Policy/ Refund Policy
Regarding Cancellation/ Refund policy offered by the company, if client finds services inappropriate or unsatisfactory, client can give a request for account cancellation and ask for a refund within first 14 days of service being issued and company may refund the same, in consideration with the terms & conditions.
It simply indicates customer satisfaction guarantee as money paid by client is safe and secure and a client may avail the same on being unsatisfied within a specified duration.
Conclusion
Underhost is serving the services of Shared hosting, Reseller hosting, VPS hosting, Dedicated hosting packages to clients. With high uptime guarantee, ultimate customer support, money back guarantee, reliability and high performance, Underhost is a good option.