The procedure to install OSTicket
Now you may have been searching for a tutorial on how you can install OSTicket on your compute well you have certainly stumbled on to the right tutorial, this particular application from fantastico has plenty of features that could come in use for you. Now the service provider that gives you this application is called Fantastico. Fantastico is a webhosting service provider that has been around for a couple of years now and provides very useful application for hosting purposes.
The good news is that all the applications provided by Fantastico are really user friendly and are compatible with the cPanel that you use. Fantastico also lets you use scripts from its script library to install applications without much trouble at all.
Since you are reading this tutorial that will teach how to install OSTicket on your computer; it is assumed that you already know how to use Fantastico.
1. The first step would be to locate the OSTicket tab on the interface of fantastico. Once you locate this tab you have to click on it.
2. After you have clicked on it you will be directed to an installation screen, where you have to lick on a link that says new installation.
3. After clicking on new installation you will be taken to another page where you have to mention a directory name in which OSTicket is to be installed.
4. On this same page you will also have to fill in the name of the administrator and a type in a password too.
5. Once you are done with that you have to scroll down and click on install OSTicket.
6. To complete the process you have to press finish.
That is about it, now you have successfully installed OSTicket on your computer. After you have installed the application on your computer, you should spend a bit of time in getting familiar with the various features. There are plenty of things that you can learn so try not to rush the process of learning as you can miss out on important aspects. There are separate tutorials that deal on the features of this application and you can consult them if you want.
Once you have learnt quite familiar with the features you start configuring them as per your wish. Now since you are a new user you may take some time to get used to the various features in the application. So do not get worked up if certain things do not work out the way you want. Have some patience and things will be fine eventually. Once you start using the application you will notice that you have benefited quite a bit from the application. The application has a very easy to use interface. So to get the best out of the application you must install it properly and to do that you must follow the tips mentioned in this tutorial properly. To learn more about the software you can feel free to consult other tutorials as well.